FAQ
FAQ's
What materials are your t-shirts made from?
Gildan Softstyle:
- 4.5 oz./yd² (US) 7.5 oz./L yd (CA), 100% ring-spun cotton, 30 singles
- Heather Oatmeal is 99/1 cotton/polyester
- Antique colors & Sport Grey are 90/10 cotton/polyester
- Dark Heather & Heather colors are 65/35 polyester/cotton
- Graphite Heather is 50/50 cotton/ polyester
Comfort Colors:
- 6.1 oz./yd² (US), 10 oz/L yd (CA), 100% ring-spun cotton, 20 singles
- Garment-dyed for that lived in feel and almost no shrinkage at home.
- Soft ring-spun cotton fabric with 100% cotton threads
Gidlan Crewneck:
- 8 oz./yd² (US) 13.3 oz./L yd (CA), 50/50 cotton/polyester, 20 singles
- Heather Dark Green, Heather Dark Maroon, Heather Dark Navy, Heather Deep Royal and Heather Scarlet Red are 60/40 polyester/cotton
What is the difference between Gildan Softstyle and Comfort Color Tees?
Gildan softstyle are a cheaper tee and they are very soft. There are lots of color options for these. They are lighter weight than a Comfort Color tee.
Comfort Colors are a higher quality shirt but they are more expensive. They are a thicker cotton tee.
What is your return policy?
Due to the fact that we make our designs when you order, we do not accept returns. Please do not hesitate to send us an email if you are unhappy with your product.
Have any questions? What's the best way to get ahold of us?
The fastest and easiest way to reach out to us is by email at alyssa@graybearboutique.com
What is your Turn Around Time (TAT)
Our turn around time starts the next Monday after you order. It is 7-10 business days after that Monday. If an order is running behind, we will send you an email. We do not order any designs or transfers until the next Monday to help reduce the amount of orders we place.
What are your care instructions for your tees?
- Please turn item inside out.
- Do not use bleach.
- Machine wash cold.
- Tumble dry on low.
- Do not dry clean.
- Do not iron design
Is the design a sticker?
Nope! My designs are made from either a screen print or direct to film (DTF).